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Tag: Speaking

Speaking at a BIMA/Netimperative dinner

Last night I spoke at a BIMA dinner, since I’d been asked by Justin Cooke, the new Chair of BIMA and CEO of Fortune Cookie.

The format was a nice, intimate one: a couple of dozen digital and ecommerce folk, cosy restaurant on Piccadily and, er, me.

It was only after I’d accepted (and the first Netimperative email landed) that it dawned on me that I’d never done a ‘speech’ before. Much as I hate powerpoint, all of my public speaking to date had involved a projector, a script and some pictures. I suddenly felt very nervous indeed!

Turned out OK though – the time passed very quickly and the questions were lively. I spoke on some themes I’m keen on:

  • the role of ecommerce – taking some of the points from my musings on the Chief Electricity Officer (blog post)
  • data (trying to cover the notions of epiphenomenology without pictures…) (see my presentation at the Future of Digital Marketing conference)
  • the Obama-Preedy Pricing Principle – yes, there’s a well-overdue editorial on this that’s notable by its absence… ๐Ÿ˜‰

Thanks to Justin, Davina, Danny and all of the guests for breaking me in gently!

Danny took notes, but I’m not sure what’ll be left after he’s edited for language, career-limiting comments, confidential asides etc. Maybe a photo? ๐Ÿ™‚

Google’s Retail Summit

I was really pleased to be invited to moderate a discussion at the Google Retail Summit – on “eCommerce Excellent – winning this Christmas”.

The event brought the great and good together to hear from Google and each other and followed the successful and enjoyable inaugural event last year (Google’s site, my blog post).

On my panel I was joined – with great humour and good will – by Steve Robinson, CEO, M&M Direct, Nick Lansley, Head of Innovation and R&D, Tesco and John Hinchcliffe, CMO, N Brown Group. We’d decided beforehand that we’d avoid the blander approaches one sometimes gets at industry events and try to deal head on with some of the hard choices and real differences this Christmas. I was really pleased that they entered into this and can’t remember chuckling so much during a panel before ๐Ÿ˜‰ Hats off to Steve, Nick and John.

Here’s the eminent Peter Fitzgerald of Google opening proceedings: note the Lolo colours, courtesy of ToyCamera iPhone app


The next panel was on KPIs and featured Michael Ross of eCommera (@manross) in fine form on his pet topic – KPIs. I won’t quote some of his excellent one-liners since not only would that be ‘goal-poaching’, but because Michael’s doing an article for November’s Internet Retailing magazine and I don’t want to scoop ourselves. Watch this space.


Finally on the photo front, here’s the lab squad (or some other name) of Google engineers around to answer questions. All good fun.

ย ย ย IMG_2059.JPG

I understand that the event was filmed and so – if our panel session makes it past the censor’s cuts for language, sarcasm and career-limited comments – I’ll post the link.

Future of Digital Marketing: Keynote

I was really honoured to be asked to keynote at Econsultancy’s 2009 FODM in June 2009.ย ย I’d spoken before and found the audience to be tough but receptive. It’s one of the more difficult speaking gigs of the year, I find, and there’s always a pressure to perform well (and Ashley commenting that there’s “no pressure” of course just makes it worse… ๐Ÿ˜‰ ). At least this year he didn’t promise I’d be “funny” (a throwaway remark that gave me my first night of lost sleep in 10 years as I imagined that I’d been forced to perform a standup routine at the Comedy Club without a script! Wah).

Anyway, the event was held at the rather spectacular Congress Hall and upon entering I realised both that is was a great presentation venue, and that 350 marketers is quite some audience ๐Ÿ˜‰

FODM audience at Congress Hall, 2009

There were some spectacular and energetic speakers (Jonathan MacDonald in particular), and two sessions that interested me in particular on digital publishing and ecommerce in retail.

The presentation went well and I used the time to reprise themes from previous FODM presentations, wander into the realms of Augmented Reality, build on some KPI discussions I’d been having with Michael “KPI” Ross and finally introduce the “Obama-Preedy Pricing Principle” (the result of a beer-supported discussion with Tony Preedy on how discounts and promotions should be related to a specific place, time and – increasingly – appropriate behaviours). Maybe it should have been the Pavlov-Preedy Principle??

You can see all of the presentations on the Econsultancy page (you need to be a subscriber), or you can see my presentation via the Slideshare link:

Google’s “Survival of the Fastest”: my video contribution on YouTube

A couple of months ago the folk at Google asked if I’d contribute to a YouTube channel they were creating, soliciting input from a range of practitioners, thinkers and leaders in eCommerce on the subject of how best to survive the economic downturn.

I agreed (very pleased to have been asked) and then immediately regretted it (a combination of _hating_ being filmed and a bit of a panic attack that I’d have nothing to say in such august company).

Both of these concerns were well founded and the first attempt was utterly awful. Google kindly allowed me to hit the virtual ‘delete’ button and re-shoot. I (and all viewers) owe them a debt of gratitude ๐Ÿ˜‰

The format was a difficult one: a straight-to-camera piece on a topic. This requires more skill and preparation that I had understood. I generally prefer a ‘Q&A’ approach – being interviewed by someone else makes it easier to keep on topic and respond to a lead.

That said, I’m really pleased that I’ve had this experience. At InternetRetailing we’re starting our video podcasting programme in June and going through this experience has been a timely shock that I hope will improve our approach.

In the meantime you can find me burbling and only loosely in charge of a Welsh accent here:

In fact, this piece was a ‘version’ of my ‘profit per pixel second‘ metric provocation that I’ve been covering in print. It’s an area in which I’m interested, but I think it suffers here from being too long (maybe I’m too used to giving this as part of a presentation?).

All of this goes to prove Mark Twain’s (well, Blaise Pascal) thought: “I have only made this [letter] longer, because I have not had the time to make it shorter”. The same seems true of videos ๐Ÿ˜‰

You’ll see in the linked videos some very impressive (and more succinct!) contributions from a great range of people – from Boris Johnson, Mayor of London and Martin Sorrell of WPP to numerous leading academics and practitioners.

I’m pleased to be in illustrious company (even if as the slight splotch on the otherwise immaculate canvas) and I’ve learned some good lessons about video presentation.

You can see the whole channel here:

Frenetic phase of speaking

It’s been a busy time speaking of late. In the last month I’ve:

I was particularly taken with the venue for BBDO U: an hour outside Paris in a chateau run by Chateau’Form, a business-only venue format that takes stately piles, renovates them and then makes them available for business summit and conference hire. For more cost-effective and characterful than hotels, and providing a convivial atmosphere – ideal where networking and team building go alongside the more formal presentation and conference activity. Chateau’Form de Mello was a chateau on top of a fort and a really amazing place:


I managed to grab a few mins to try my hand at archery. Ahem:


While I’m pleased with getting one on the target, the two in the wood show my aim’s a bit ‘off’ and I’ve ignored the arrows on the floor and in the trees behind!

After my presentation and Q&A I headed back into Paris for meetings, pausing only just long enough to wander through the Jardins du Luxembourg and get caught in an almighty downpour: here’s a panorama from my shelter:


Speaking: Sense Network and London College of Fashion

It’s been another busy speaking week.

On Wednesday 25th I gave a version of my Epiphenomena and Magic presentation to the folk at the Sense Network. Great venue (loft floor on Wardour Street) and a fun, engaging crowd. Slides from this presentation are the same as for Digital Shorts: see them on Slideshare.

On Thursday evening, 26th, I spoke at the London College of Fashion for the BA in Fashion Management students, as well as some postgrad and faculty folk.ย  Leaving aside the rather peculiar feeling that ‘being in a classroom’ can engender, we had a fun and interactive evening discussing the commercial implications and opportunities for fashion given the UK’s sophisticated online customer.

The slides are available as ever on Slideshare, or below:

Ps073 Lcf

View more presentations from ikj. (tags: ecommerce fashion)

DigitalShorts: blackboards, magic, google history and porn

So then, to Brighton, for another outing of my Digital Shorts presentation, arranged by Econsultancy (see events calendar on my business blog).

It was lovely to have an excuse to visit Brighton again, and a quick, chilly wander along the seafront with my new-old Minolta CLE and tack-sharp 28mm Elmarit-M and a roll of Fuji 1600 ASA (golfball-grain)… results shared in due course if acceptable – although do see the results from Paris last month…).

The venue was cosy and there was an interesting group – many digital agencies, a sprinkling of retailers and some software vendors.

The fun began (ahem) when we realised that there was neither a projector nor a screen available. A couple of frantic calls later and we realised that they were ‘lost’. Hmm. In the Hove lanes we could see into people’s Home Offices and so was tempting to have Craig push in a door and ‘borrow’ a 40″ plasma, however in the end the cafe downstairs lent us their menu blackboard and – drumroll – a piece of chalk!

So – with the support and chuckles of the assembled, alcohol-fuelled crowd, I cracked on with a presentation with the power of waving hands and – yes – chalk ๐Ÿ™‚

It was a laugh and the questions from the audience were tough, robustly-put and really engaging. I had a great night.

Indeed, I _knew_ it was a cunning group by the way they took my demonstration of Google History to heart. I’d mentioned how APML and attention tracking were alive and with us, witness Google’s history (and showed mine, noting how one should be careful sharing this in case of compromising past activity!).

Anyway, after the presentation I left my laptop at the front for people to see some of the demos and realised that a couple of people were looking a little _too_ sneakily pleased with themselves (yes, you know who!).

Turns out that they’d indulged in a little guerilla history frigging, gently porn surfing (along with the kindergarden ‘reset home page’ routine) in order for this to appear in my history: excellent!

I know that an audience has taken my points to heart when we see this sort of behaviour ๐Ÿ™‚ I can teach them no more than this ๐Ÿ˜‰

During the evening we took a journey that looked at the phenomena that occur when ever-better structured data, metadata, behavioural data meets open, free exchange over increasing numbers of nodes. We then considered further possibilities – ‘epiphenomena’, if you will – and how these in short order would become indistinguishable from ‘magic’.

It was a great opportunity to think a bit beyond the pressing commercial exigencies of 2009 and envision the services we’d be engaging with in a couple of years.

If you’re interested in seeing the slides they’re online at Slideshare:

Ps071 Digitalshorts Manchester

View more presentations from ikj.
Finally, the event’s been covered on Twitter via the #digitalshorts tag:
Finally, I’m going to be delivering a similar presentation for the Sense Network on 25 February in London – see my calendar for details.

Digital Shorts – my first ‘twittered’ event

Last week I presented at Digital Shorts in Manchester. It was a really fun evening with an engaged crowd, good questions and a great set of conversations afterwards. And of course a beer or three catching up with some ex-Littlewoods colleagues afterwards.

The slide deck is available here – looking at how data + open interaction + standards + behavioural insights can lead to an ‘epiphenomenology’ or, put succinctly, ‘magic’.

I don’t want to spoil things yet (especially since I’m delivering the presentation in Brighton on 11 February), but I did want to note that this was the first time I’d had an event ‘twittered’.

So we all know about twitter – microblogging, or a public-ish exchange of sub-160-character messages (think of a group instant-messenger session, or an IRC channel ‘done’ via single message) – but at this event there was someone in the audience ‘twitting’ my points.

On twitter you direct message at people by the incantaion “@[username]”, so for example to be certain that a comment appeared on my ‘radar’ you’d include “@ianjindal” in the message. Think of this as a way of ‘attaching’ messages to me.

A further development are ‘hash channels’ – anything prefaced by “#” creates (or adds to) a channel. These can be created on the fly (eg #createdonthefly): the genius of these is that they act as a ‘tag’ or a collector: without the need to establish a ‘channel’ in any formal fashion, twits from any number of people can be aggregated into a feed.

This was shown to good effect with #uksnow (coverage of the recent snowy weather in the UK) or channels that formed to cover the recent emergency landing of a jet on the Hudson.

There’s no ‘ownership’ of the channel and there can be conflicting claims (eg #TCUK was claimed by TechCrunch UK and The Co-op UK). The only ‘right’ in this instance is ‘might’. You can’t claim, own or protect a channel. However, as an ad hoc, current and flexible ‘collector’ these are ideal.

One such is #digitalshorts (you can see this here at You can see that @GeorgiaBrown did a great job in transcribing activities – especially since I don’t seem to have been misquoted at all ๐Ÿ˜‰

So – let’s see whether Brighton manages to micro-blog the evening ๐Ÿ˜‰

In the meantime, here are the slides from the evening.

Ps071 Digitalshorts Manchester

View more presentations from ikj.
ps you can find me on Twitter as

Upcoming speaking in Manchester and Brighton [Digital Shorts – Retail, Recession and Emerging Trends]

For the last couple of years I’ve presented at the “Digital Shorts” events in Manchester and sometimes Leeds (but this year ‘and Brighton’).

The events – organised by Econsultancy and regional partners – are an opportunity for digital marketers and ecommerce folk to meet for drinks and discussion based around a review of the Christmas/2008 trading and predictions of emerging trends.

2 years ago I said we were in denial about a recession; last year we covered social media platforms and rich media; while this year we’re going on a data journey where data + social + behaviour + exchange leads towards epiphenomena. Or ‘magic’ (since, as Arthur C Clarke said in 1961: “Any sufficiently advanced technology is indistinguishable from magic”).

If you’re going to be in Manchester let me know since I think we’ll ‘do dinner’ afterwards, while in Brighton it’ll just be beers and the late night train home!

Details of the events are on the Econsultancy shiny new website:

Manchester Digital Shorts, 4 February 2009

Brighton Digital Shorts, 11 February 2009.

Updates and echo-locating via Brightkite.

Digital Shorts – Retail, Christmas, Recession and Emerging Trends for 2009 | Econsultancy


Recent speaking: ACSEL in Paris and eConsultancy in London

It’s been a busy time on the speaking front of late.

I started the week in Paris speaking at the ACSEL event on social media in eCommerce and then in London for the inaugural Alumni evening. Slides from both evenings are available on Slideshare by following the links to the blog posts.

In the next couple of weeks I have planned speeches at Digital Shorts in Manchester and in Brighton, all developing the themes of data, interaction and behavioural profile – from APML to Epiphenomena.

If you’re around ping me and let’s connect: either via or via Brightkite.

Slides from the Digital Shorts evenings will be posted on once given.